1. Knowledge Base
  2. Chargeback Basics

Will ClearSale represent a merchant in a chargeback dispute?

Yes, absolutely.

Chargebacks are a hassle, no matter the size of your business. For mid-size and enterprise retailers, chargebacks may be part of the cost of doing business, but too many can spell trouble in the way of fees and monitoring programs.

For small businesses, chargebacks can be an impediment to profit. Every dollar in chargebacks costs businesses $2.50 in time, fees, goods, and shipping, not to mention the costs associated with penalties and punitive actions if your chargeback rate crosses the 1% threshold.

Companies need an ecommerce fraud prevention strategy that includes comprehensive chargeback services. ClearSale, in partnership with enterprise chargeback management service provider ChargebackOps, offers end-to-end chargeback services that span prevention to management to mitigation.